frequently asked questions
Melíora Skincare is a science-backed skincare brand focused on creating effective, gentle, and thoughtfully formulated products. Our products combine clinically proven active ingredients with skin-loving botanicals to help you achieve healthier, balanced skin.
Yes. Our formulations are designed to be suitable for most skin types, including normal, oily, combination, and sensitive skin. However, every individual's skin is unique, so we recommend performing a patch test before first use.
Our products are formulated with skin safety and efficacy in mind using carefully selected ingredients. Please refer to individual product pages for specific testing information.
Yes. Melíora Skincare does not test its finished products on animals and is committed to responsible and ethical skincare practices.
Our formulations are developed without unnecessary harsh ingredients. Please check the ingredient list on each product page for complete formulation details.
Estimated delivery times are:
- Metro Cities: 2 to 4 business days
- Other Cities: 3 to 6 business days
- Remote Locations: 5 to 8 business days
Delivery times may vary depending on your location and courier partner.
Yes. Shipping charges for other orders will be calculated during checkout.
Please contact us within 48 hours of receiving your order with your order number and clear photographs of the product and packaging. Our support team will assist you with a replacement or refund if applicable.
You can reach our customer support team through:
Email: info@melioraskincare.in
